Project Description:
LACTAWAY is a strategic initiative launched by Lactalis Uzbekistan to address the critical challenges of talent shortage and high turnover in a competitive labour market. The project is focused on creating a resilient, high-performing workforce through upskilling, talent attraction and retention, and reduction of employee churn.

Key Components of the Project:
- Structured onboarding program to help new hires quickly adapt to the work environment and corporate culture
- Comprehensive training programs, including technical skills, leadership development, and team collaboration
- Mentorship system to support newcomers in their adaptation and professional growth
- Motivational pathways for career advancement and achievement recognition to increase employee engagement

Results and Impact:
- Turnover rate among packaging specialists decreased by 4.9%, significantly reducing recruitment and training costs
- The time to reach first qualification level dropped from 11 months in 2022 to 8 months in 2024, indicating a faster and more effective onboarding process
- First-year attrition among packaging specialists decreased fivefold, while overall attrition in this group was reduced by 2.5 times
- A 2023 analysis showed a notable increase in production staff readiness and a reduction in positions lacking successors
- In 2023, the average experience of employees promoted to more complex roles was 2 years; by 2024, it had grown to 11 years — a strong sign that seasoned professionals are recognising the value of the program and choosing to engage actively

LACTAWAY has become a company-wide success story, reflecting the collective effort of the entire team. It has delivered measurable business benefits and fostered a culture of growth and shared expertise — where every participant has become an expert together with us.